.Terms and Conditions

 

The Company Moto Provencale Ltd Registered office: 14 Bark Lane Addingham, Ilkley West Yorkshire LS29 0RB England. Administration and tour base: 14 Avenue Albin Gilles, 13210 St Remy de Provence France. Telephone: +33 432 60 15 66 Fax           : +33 432 60 11 15. Email        : frontdesk@motoprovencale.com Website   : www.motoprovencale.com Tour Reservation Form By assigning your signature to the reservation form or paying a deposit on any booking you accept the Terms and Conditions as a binding contract between Moto Provencale and You, as the rider and/or passenger. Release and Waiver of Rights "By reserving a place on a Moto Provencale tour I agree to a waiver of rights for third party claims against Moto Provencale and/or their employees, subcontractors and/or and service providers. As a participant in the Tour I am aware that motorcycling is an enjoyable sport, but can also be dangerous. I am fully aware that as a rider and/or passenger, factors beyond the control of Moto Provencale can occur and affect the risk of operating a motorcycle. I am a licensed motorcyclist and physically capable of operating a motorcycle under any and all conditions that may be present or occur during the Tour. As a passenger, I agree that I understand and accept the risks of participating in the Tour. Whether participating as a rider or a passenger, I accept those risks and agree to hold harmless Moto Provencale for any liability associated with bodily injury, property damage or third party claims that may occur during my participation in the Tour. I have also read and understand these Terms and Conditions and agree to abide by them in full. " Reservation, Deposit, Cancellation Fee and Refunds All tours require a deposit in UK Sterling by cash, check, VISA or MasterCard (deposits can be accepted in Euros via bank transfer only) prior to and no later than the deadline date established on the Tour information. A deposit of 20% of the published tour price is required to secure a reservation for one rider and a motorcycle. And additional deposit of 20% of the published passenger price is required to secure a reservation for a passenger. The balance is due 60 days prior to the first day of the tour. If full payment is not received 60 days prior to the tour, Moto Provencale may apply a cancellation fee in accordance with the following terms of refund. Cancellations received before 60 days prior to the tour are subject to forfeiture of 10 percent of the published tour price per person. Cancellations receive 59 to 30 days prior to the first day of the tour are subject to forfeiture of 40 percent of the published tour price per person. Cancellations received 29 to 21 days prior to the first day of the tour are subject to forfeiture of 60 percent of the published tour price. Cancellations received 20 days or less prior to the first day of the tour are subject to 100 percent forfeiture of the published tour price. You are responsible for any and all legal fees or court cost incurred by Moto Provencale in the collection of cancellation fees. Refunds will not be provided to participants once the tour commences, unless otherwise specified in the Terms and Conditions. No refunds will be provided for missed meals, lodging, or other tour activities. A tour confirmation will not be provided in the absence of a signed and dated tour reservation form or deposit and any deposit will be returned immediately in full and recognized as the equivalent of a tour cancellation without financial penalty. Motorcycle Use Rental motorcycles are subject to the damage deposit accompanying the motorcycle at the time of reservation. The damage deposit must be secured with cash, VISA, or MasterCard at the time of hand over rental. Insurance for physical damage, less the damage deposit is included with the rental motorcycle. In case of any accident or loss no matter whose fault or however caused the full security deposit will be taken. When all costs of repair or replacement have been met any balance of the security deposit remaining will be refunded. At the beginning of the tour, Moto Provencale reserves the right to substitute a motorcycle of similar make and model, subject to availability attributable to unforeseen circumstances. Once the tour has commenced, and a rental motorcycle experiences mechanical failure not attributable to use of the motorcycle outside of normal riding conditions, collision or theft during the tour, a substitute motorcycle will be provided within one business day. If a motorcycle cannot be provided within one business day, the motorcycle rental portion of the Tour will be pro-rated for the remainder of the Tour and a pro-rated refund will be provided to You. In the event of collision involving a rental motorcycle, it is at the sole discretion of Moto Provencale to provide a replacement motorcycle. Moto Provencale is not required to provide a replacement motorcycle in the event of a collision. Additional charges rental and insurance charges associated with rental of a replacement motorcycle as the result of collision are the sole responsibility of You. A delivery charge of £1.00 per mile or 1 Euro per kilometer will be charged, in addition to the rental charge and insurance charges, for a motorcycle replaced as the result of collision. No rental credit is available for the loss of use of a rental motorcycle involved in a collision. Rental Motorcycles A rental contract accompanies every motorcycle rental at the point of pick-up. You agree to abide by the terms and conditions of the rental contract accompanying the motorcycle. Rental motorcycles that are damaged in a collision are subject to transportation recovery fees of £1.00 per mile or 1 Euro per kilometer for retrieval and transport of the damaged motorcycle from the point of collision or temporary storage to the original rental point. You also agree to comply with all physical damage deductible requirements accompanying the rental motorcycle. If legal action is required to recovery physical damage deductibles owed under your rental contract, you agree that such fees are recoverable by Moto Provencale from you. You are entitled to an advance copy of a motorcycle contract and Moto Provencale will provide one upon request in advance of your rental. Price of the Tour Includes Motorcycle rental, hotel accommodations with breakfast, airport shuttle to and from the base Hotel on the first and last days of the tour, GPS rental, maps, tour booklet, tour guide service, tolls and parking fees when accompanied by a tour guide. Price of the Tour Does Not Include Any items not specifically described in "Price of the Tour Includes" section of the Terms and Conditions. Tour Route Moto Provencale reserves the right to change the tour route during the tour for unforeseeable circumstances, including but not limited to government action, weather conditions, hotel availability, and a tour participant's riding ability. N.B. If any tour attracts less than three riding clients we will change the tour route to the "Provence Tour".   Room Allocation If not specifically requested by a solo tour participant, all solo riders will be booked in single rooms and are liable for the full price of a solo rider and single room tour supplemental charge. If a solo rider requests a shared room they will be booked with a roommate for the duration of the tour. All requests for roommates must be noted on the space provided on the reservation form. In the event that your roommate cancels their tour prior to the start of the tour, or a roommate cannot be assigned to you, you are responsible for the single room supplemental cost listed for the respective tour. Failure to Comply with Traffic Laws and Travel Rules of Moto Provencale If the customer fails to comply with traffic laws in the country of travel Moto Provencale reserves the right to secure the rental motorcycle. Consumption of alcohol or other controlled substances is strictly forbidden while operating the rental motorcycle. Consumption of alcohol or other controlled substances will result your dismissal from further participation in the tour. In the event you are barred from tour participation under these Terms and Conditions, the tour participant is ineligible to receive any refund of the tour price. Any additional transportation or other costs incurred at the discretion of the tour participant who been barred from tour participation due to consumption of alcohol or controlled substances are the sole responsibility of the tour participant. Responsibility of Moto Provencale Moto Provencale is responsible for providing only the services listed in the Terms and Conditions. Moto Provencale is not responsible or liable for accidents involving tour participants or third parties. As a participant in Moto Provencale's tours, schools or holidays you accept the inherent risk in participating in motorcycling and motorcycling-related activities and agree to hold harmless all Moto Provencale and the sponsoring motorcycle retailer owners and employees for actions undertaken by you or others. Luggage Moto Provencale will be responsible for baggage while that baggage is the care, custody and control of Moto Provencale. Moto Provencale is not responsible for damage, destruction or theft incurred to baggage during air, rail or other method of conveyance during the Tour. Weather Conditions Moto Provencale is not responsible for the weather conditions on the Tour. Tour participants should be prepared for all weather conditions, including but not limited to, extreme temperature changes, rain, wind, sleet or snow. No refunds will be provided for unpleasant or uncomfortable weather conditions. Tour Rates The published tour price remains in effect for the duration of the Tour, regardless of the exchange rate between the UK Pound Sterling and currencies in the countries of travel. Insurance Moto Provencale offers optional trip cancellation insurance at a surcharged rate of 5% of the total tour price per person. If You elect to decline this trip cancellation insurance you are subject to all cancellation penalties as described in the Reservation, Deposit, Cancellation Fee and Refunds section of the Terms and Conditions. Moto Provencale does not provide any other type of insurance for any tour participant, including but not limited to, health, accidental death or dismemberment, disability, life insurance, or physical damage and/or liability associated with the rental motorcycle. Insurance for physical damage and liability is provided by the titled owner of the motorcycle, and the rider is responsible for meeting the deductible requirement. The owner of the motorcycle is responsible for providing all insurance for the motorcycle you chose to use.   Minimum Registrations A minimum of 3 tour participants is required to confirm any Tour. Moto Provencale reserves the change the itinery of a tour if a minimum of 3 tour participants have not registered 5 days prior to the first day of the Tour or by an alternative published date, if established.  In the exceptional event of a tour being completely cancelled clients will be given the choice of a full refund or a holiday of equivalent value based in St Remy de Provence. Age Limit and Non-Participating Tour Members Minimum age for rider participation on the tour is 30 years as of the first day of the Tour. Minimum age for passenger participation is 16 years as of the first day of the Tour.   Changes in the Terms and Conditions Any changes to these Terms and Conditions must be made in writing and accepted by all parties. Unilateral changes in the Terms and Conditions by any party are not binding.